Tracking Adjustment

If the media walks from side to side or tears or wrinkles against the backing plate of the media rewind spindle, it may be necessary to adjust the position of the rewind plate assembly, mounted on the front of the printer, or the rewind spindle assembly.

1. Remove the rewind plate assembly from the front of the printer, and loosen the nuts securing the hook plate to the rewind plate. 

a. Move the outer end of the hook plate UP to force the media to wind closer to the backing plate on the rewind spindle. 


b. Move the outer end DOWN to force the media away from the backing plate.

Reinstall the rewind plate onto the front of the printer and print a number of test labels. If problems persist, readjust the hook plate.