Cleaning The Zebra Printhead


Inconsistent print quality such as voids in the bar codes or graphics may indicate a dirty Printhead. For optimum performance, the printhead should be cleaned regularly. Zebra Technologies Corporation recommends performing the cleaning procedure when installing a new Roll of Ribbon or after 3 rolls of label stock.

Note: You are not required to turn off the printer power for this procedure.   Remove all rings, watches, hanging necklaces, identification badges, or other jewelry that could touch the print head or get caught in the printer.  If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.

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Printhead Cleaning Procedure:

1. Open the Printhead by moving the Printhead Lever to the OPEN position.
2. Remove the media and ribbon (if present).
3. Use a cleaning swab (99.7% Pure Alcohol) and wipe the print elements from end to end. (The print elements are the grayish/ black strip just behind the chrome strip on the underside of the Printhead.) Allow a few seconds for the solvent to evaporate.
4. Rotate the Platen Roller and clean thoroughly with a cleaning swab.
5. Brush or vacuum any accumulated paper lint and dust away from the Rollers
and the Media and Ribbon Sensors.
6. Reload ribbon and/ or media, close and latch the Printhead, restore power
(if necessary) and run the PAUSE Key self test to check print quality.

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